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Ex Police / Detective Agency in Hertfordshire & London

Customer Reviews & Comments

Family in East Herts p****_s******[email protected]******.com on 30.07.2022 at 1107 said John listened and understood our family issue.  We agreed a course of action and this was undertaken with the upmost professionalism and discretion, whilst maintaining very good communication through the process.


Oliver WINTERS from Central Law CIC [email protected]************.**** on 25.07.2022 at 0953 said;

We have used P&D Investigations to effect personal service on two occasions and they have been quick, efficient and competitively priced. We will be coming back to them for all of our service and investigation needs.


Neil S from Essex neil******* on 20.07.2022 at 17.52 said; This is the second time I have needed the services of P & D investigations Ltd. 

This company has the amazing ability to deal with what can be a very stressful situation to the individual in the most calming of manners. They get the job done in a no fuss approach always professional keeping you updated along the way.

Thanks again  Neil Saville


Neil S from Essex neil******* on 17.07.2022 at 14.55 said; This company are first class. Fast efficient informative.  Would highly recommend.


VC from ***** ********* on 29.05.2022 at 22.12 *****-****** said; Very good job. Got the closure I wanted!  


Beebee Q from Wales on 25.04.2022 at 1308 q***** said;  Following the unexpected death of my estranged husband, my solicitor put me in touch with John and his team.  Both John and Tom handled my husband’s affairs discreetly and professionally

They acted straight away when the request was made to secure my husband’s flat, changing locks etc. and were present but discreet when my children visited the house, mindful not to cause upset and giving them enough space to grieve.

I would recommend John and his team, they kept me informed of what they did at all times during their investigations and even finding companies that could empty the flat out.

Despite their obvious professionalism, my later discussions with them showed me the human side to them, i.e that this assignment was not just a job, and that we as customers are important.

Thank you John and Tom for your understanding in this difficult time for us.

P&D wrote; Thank you Beebee and sorry for your loss, esepcially still being a relatively young man!  Appreciate your detailed review & do take care.


H from Hertfordshire on 24.04.2022 at 1224 h************@*****.com said P&D investigations gave me great, sound & grounded advice at a very difficult time in my life. They offered a range of services with no financial pressure to follow through instead, giving me the best option for my situation. As well as business advice I was touched by their regular check ins with me on my situation. They went above and beyond what I would ever have expected. I looked into other companies who very money focused. If I ever needed their services again I will head straight here. I highly recommend them.

P&D wrote;  Thank you H and all the very best


Charles P on 23.03.2022 at 0948AM charlesp*****@****.com said, I would like to thank John for his expert advice, he was honest in his review of our dilemma coming back very quickly with cost estimates and analogy.

On this occasion we were, due to forces outside our control, unable to use John but he was empathetic and did not charge us on this occasion.  We will use P&D if circumstances change and whole heartedly recommend P&D Investigations Limited.

Thank you Charles & we always accept that some inquiries, after advice and discussions, do not reach an Invoicing stage but please do come back if circumstances change?

April F on 07.03.2022 at 1412PM [email protected]*************.*** said, I would like to say thank you for your excellent, very swift and professional service into Phone Forsenics. We would recommend your services to others.

Thank you April and all the best!


Margaret from Taylor Walton Solicitors on 02.03.2022 at 1830PM ************ said;  An unusual situation regarding service of documents abroad. John came back very quickly with a contact, arranged service of the documents and prepared the paperwork proving service. Done and dusted within 3 days. Actual service within 36 hours. The quote was very reasonable. Other companies had quoted 3 times as much and it would take them up to two weeks. Thank you John, looking forward to working with you again.

Thank you Margaret, your Review & appreciation is important to us!


Jay from Derbyshire on 11.02.2022 at 1530PM ********[email protected]*****.com said;  I contacted John about a civil matter, where I needed to locate a third party quickly.  His response speed was phenomenal, his attention to detail superb and the resulting report accurate.  Most of all, I appreciated his calm, no-nonsense yet supportive attitude. I think he is a person of integrity who can be trusted to do his best.  His fee, whilst not insubstantial, represented, in my opinion, money well spent!

Glad we cracked it for you Jay!


Mrs C from Hertfordshire on 08.02.2022 at 1050AM *************@*******.com said;  John gave helpful advice and was very efficient and consultative regarding a sensitive matter. Prompt communications from him and his team and professional throughout. He was very approachable and pleasant to interact with, showing great empathy - no hesitation in recommending. Thank you!


TS on 27.01.2022 at 20.28PM ghillies-****@********.com said: Thank you for your helpand advice. Friendly and considerate service. Would recommend and use again should I need to.  T


Clare WHEELER on 24.01.2022 at 16.56 PM [email protected]***********.com said;  Professional, effective and reliable service. Acted swiftly on instruction and solved the issue with minimum of fuss. Would recommend without hesitation.

P&D Investigations Limited wrote;  Thank you Clare.  Dishonesty in a place of work by an employee, always leaves a bad taste and it is so disappointing when the Police will not take on a matter, where with some sensible investigations, a suspect can be readily identified.  Excellent result for you and a very satisfying one for us, with some proper detective work!!


'Lisa' in Germany on 23.01.2022 at 8.26PM lisa.s****h*** said; John and his team are really great! I contacted him on different occassions regarding my husband's infidelity and he was always very reliable and helped me out, even on short notice. I can definitely recommend. Thank you again!


Martin COOK from Leighton Buzzard on 19.01.2022 at 10.51AM martincook*** said; P&D have carried out work for my company, they have always been professional, courteous and have completed our work always to my satisfaction and expectations. Would highly recommend John and his team!


Lisa from Texas USA on 15.01.2022 at 6.33PM twitter******@run***.com said; So grateful for John and his team who closely held my hand through my investigation of my husband’s affair. Not only is John a true professional, he is extremely strategic, detailed, communicative throughout the whole investigation, but also a sympathetic ear who cares about his clients. Thank you!

P&D Investigations Limited wrote; Thanks 'Lisa' and to be fair you were very helpful yourself, despite the exceptionally stressful situation you were in!  The bad news was tough to take but you remained extremely determined, which we admired - good luck as it all unfolds.


Gareth R from Thailand on 06.01.2022 at 0104 AM gareth*****@*****.com said;  I was introduced to John's service by a solicitor to get documents served in relation to a large debt. John's expertise and knowledge throughout the process was excellent, professional and timely. I highly recommend this service and will definitely be using it again if the need arises.

P&D Investigations Limited wrote; Thanks Gareth & hope you get the money that is owed to you, back from the Debtor!


M from Birmingham on 29.12.2021 at 1158 AM t****[email protected]****.**.*** wrote;  First class service from start to finish. With top quality, speedy results from John & Dave and their operatives who are great Thank you all so much. Even when things changed at the last minute these guy's were completely capable and incontrol of the challenges this though up due to there forward planning and knowledge. They all really care about what they do. This really shows in there passion, determination, professionalism and communication every step of the way. To do an excellent job right from the start to the end I definitely have no hesitation to recommend.

P&D Investigations Limited wrote; Thanks M, a very tricky matter and our colleague Dave got an excellent result to which we were thrilled especially as we believe this was yet another example of the Police showing no inerest, in what was clearly a matter that had alarm bells ringing!!


V from Hertford on 13.12.2021 at 1015AM v******@****said, P&D Investigations Limited were very discreet with a Bug Sweep and the subsequent equipment they advised on and supplied, which gave me some answers.  All very difficult, during which John was very sympathetic and always contactable.  Because of the delicate nature of my situation, it is hard to leave an open or transparent Review but thank you John / P&D.  

Charlotte A from Mill Hill on 01.12.2021 at 0930AM c*********@***** said, I asked P&D Investigations Limited to do a Bug Sweep AND change all the Locks in my house and from there, they also put up a 6 Camera CCTV System for me.  They did an excellent job on ALL three parts, which gave me huge peace of mind.  I could speak to John at any time and I thank him and his team for doing a fanatastic, 5 star job.  For sure I would recommend them!  Many thanks.  CA

Steve L-S said on 15.11.2021 at 1126AM [email protected]*******.com  Thanks John & team for your advice

and helping me locate distant relatives and next of kin. Your extremely efficient contact at all times enabled us to get a prompt resolution to our issues. I’d thoroughly recommend you to anyone who needs help finding distant or deceased relatives or other persons using fully disclosable and legal methods. Thanks again.

P&D Investigations Limited wrote; Thanks Steve and all rather sad / difficult circumstances!

J Harding said on 31.10.2021 at 1918PM  j******@m******  Excellent service, John exceeded my expectations. Everything handled with both discretion and diplomacy, as well as with a healthy dose of pragmatism. Very highly recommended and would use again!

P&D Investigations Limited wrote; JH thank you for your Review, we were thrilled that you got your property back.  The right and proper result on what looked a very tricky matter to conclude in your favour!!  Appreciate you are still out of pocket but at least Phase 2 is in your hands now? ATB

Jon in Australia said 12.10.2021 at 0214 AM [email protected]***********  I found John Bateman to very clear and helpful.  Thank you Jon & always tough to deal with, when you are physically so far away from where the problem is.  Good luck!!  JB

M in the USA said on 29.08.2021 at 2257 PM lucky**@******.com  I did not end up using this service due to personal circumstances suddenly changing, however during the consultation I was impressed with this team’s quick action and professionalism and could tell this was a skilled and sophisticated Detective Agency.

Stephen C said on 26.08.2021 at 1416 PM **************  John and his team have been great - really appreciated their help and that John kept me in the picture at each step of the way - we got a result and I am very grateful - I would highly recommend P&D Investigations!

M in Sweden said on 06.08.2021 at 1308 PM st*********[email protected]  John is solid and helped me in the best possible way with my case, I got in touch with John after being overcharged by another detective company, that did not deliver.


MW said on 20.07.2021 at 1239 PM m*****w*******@gmail.***** Helpful, approachable and responsive. Recommended.

P&D Investigations Limited wrote; MW we are really sorry that it was such sad news and luckily within our personal knowledge - thank you for your kind comments & ATB

Debbie B said on 13.07.2021 at 1439 PM d*****.b********

Thank you John and P & D for your very professional and ethical service. We found you to be very knowledgeable, thorough and gave helpful advice. We definitely highly recommend P & D.

Judith B said on 07.07.2021 at 2043 PM j********[email protected]

Thanks John, your professional advice was a great help to us.

Mrs F said on 26.06.2021 at 1014 AM t****.********

John was recommended by my solicitor, which i have to say gave me some initial confidence in his company.  It wasn't a good feeling approaching an investigator, just by the very nature of the business.  I was nervous and apprehensive, but was met with genuine empathy, consideration and assurance.  John was utterly professional and honest.

I listened to his advice and eventually took it and it was the best advice with the best outcome. Every phone call every question every concern was always answered and considered.  Absolutely every penny was well spent and earned. Bitter Sweet Pill i know ..but dare i say, i now have an element of " peace of mind ".

Thank you John for your patience, understanding and professionalism.

P&D Investigations Ltd wrote;  Dear Mrs F, what a lovely, heartfelt & sincere review – thank you!!  We are SO pleased that you ‘won’ - do keep us updated and speak if you need anything else

Martin P said on 17.06.2021 at 1017 AM d*****[email protected]

First time using John's services and am very impressed. We had a detailed chat on my enquiry and where I was looking for help. John understood and kept me updated as he found new information, which ultimately led to a successful conclusion. Many thanks for your fast and efficient service.

DE said on 28.04.2021 at 12.28 PM

As the UK Subsidiary of a Global, Listed Business John & his Team provided a thoroughly professional and discrete service for us culminating in "Police-ready" evidence. Highly recommended.

Thank you DE and it is SO SO frustarting that you (and us) have been let down, big time, by the police, in their failure to investigate the matter properly!! (or should we say at all?)

Jane G said 19.01.2021 at 0801 AM - Wow what can I say! I would use John again if needed, no question. After 2 days of first contacting him he provided me with what I asked for. He is easy to talk to offers fantastic advice and basically gets the job done.  A great sense of humour along the way makes for easy and funny conversation. Thanks John you are a top bloke.

 YA said on 26.09.2020 at 1704 PM - Thank you for getting the information I needed quickly and efficiently. This helped with my case. Highly recommended

Ema W on 09.08.2020 at 0740 a.m. - "When you don't have the know-how and skills to get information quickly I suggest you try John Bateman. He could save you time better spent getting on with your life and was professional and a pleasure to deal with. Money well spent! I would use again, no question!"

Bex F on 09.06.2020 at 1339 PM said -  John and his team have been a breath of fresh air over the past year.  Thank you Bex and good luck with it all!

Phil B on 22.05.2020 at 0948 am said - John was extremely helpful and knowledgable. He was extremely supportive in helping me with his extensive experience

Katerina G on 21.01.2020 at 0546 am said - Extremely and efficient service without delay.  Highly Recommend

Malcolm S on 08.01.2020 at 0931 am said - "John offers good sound advice backed up by responsive assistance when possible. I thoroughly recommend him.

Jainavedd on 09.10.2019 at 0821 am said - "Thank you for your quick reply snd honest guidance. Even though he couldn't take my case on.

Simon Costa on 18.09.2019 at 0556 am said - "John was recommended to me and gave me sound advice; he is very pleasant to deal with.

Nicky H on 18.08.2019 at 0956 am said - "John was recommended to us by our solicitor. He gave an extremely prompt service would not hesitate to recommend him and will most definitely use again when required."

AR said on Jul 31, 2019 0:48 AM

I was recommended John by another company. I was thoroughly impressed by his professional, upfront and honest approach. This was extremely refreshing, as I had spoken to a number of companies already. John was direct, very responsive (easy to contact and get hold of), genuinely helpful and had some helpful suggestions. He really inspires confidence and I really appreciated his efforts to help in a difficult situation. I would highly recommend his services and genuine approach.

Crane & Staples Solicitors said on Jul 23, 2019 4:21 PM

We have used P&D Investigations for many years now - to support both our Family and Dispute Resolution departments. John and his team are always very responsive, thorough in what they do and provide a first class service which is always reasonably priced. We are happy to recommend them.

Alexandra Kingsley said on Jul 22, 2019 9:46 PM

John was absolutely incredible and efficient from the first minute we met going above and beyond what I expected him to do and offering useful advice to help me in my mission. John gives a very personal approach which means that it is a real pleasure to work with him. Thank you so much John!

Shantel said on Jun 14, 2019 9:44 PM

I have been very impressed with John. He was quick and speedy with all emails. He has done such a great job to the extent I have used him on two of my cases.

Anonymous said on May 2, 2019 6:44 PM

John carried out a rather sensitive and complicated investigation with diligence and professionalism. He kept me updated throughout and I would highly recommend him to others without hesitation.

Liz Grieve said on Mar 26, 2019 0:08 AM

John and his team have worked really hard in helping me to locate my son. Without their input and sometimes daily contact with me, I can confidently say that he would have not been found. John is very knowledgable, and so easy to talk to. The service is extremely cost effective, and I have no hesitation in giving a 5* rating. Thank you for everything.

H Clark said on Jan 22, 2019 0:04 AM

John was professional, helpful and fast. He was sympathetic and in addition to providing the information I asked for, gave me good advice. I would recommend John and his associates anytime. I will definitely return and am incredibly grateful.

Anonymous said on Jan 4, 2019 10:47 PM

Professional and swift service; highly recommended

Christian said on Jan 4, 2019 8:39 PM

Fast, efficient, professional and helpful. Do not hesitate to contact.

Jacqui said on Dec 9, 2018 8:24 PM

John got exactly what I needed for court and I won! He kept me updated every step of the way and the report was done quickly for evidence. Thank you

Thank you Jacqui and hope your Case went well?

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